Request to Clear Your Cache Due to a Partial Site Redesign
Thank you for your continued use of the Care Robot Portal. On
October 24, 2024, we updated the design of the
Care Robot Portal’s homepage.
Depending on your browser settings, cached data may remain in your browser,
which could cause display issues such as misalignment. We apologize for the
inconvenience, but if you encounter
any display issues, please clear your browser cache using the methods below.
[For PCs]
● For
Windows:
Press the [Ctrl] + [F5] keys to refresh the page.
● For Mac:
Press the [Command] + [R] keys to
refresh the page.
* If the issue persists after trying the above methods, please follow the steps
below.
■ Internet Explorer 11
1. Select "Internet Options" from the " Tools" menu
on the menu bar.
2. Click the "Delete" button under the "Browsing History" section on the
"General" tab.
3. Uncheck "Keep data from my favorite websites."
4. Check
"Temporary Internet files and website files" and uncheck all other items.
5. Verify that nothing other
than "Temporary Internet files and website files" is checked, then click the "Delete"
button.
■ Microsoft Edge
1. Select "Settings" from the "…" menu on the menu
bar.
2. Select "Privacy and services"
3. Under "Clear browsing data," click
"Choose what to clear"
4. Select the time range for the data to be deleted from the "Time
range" menu
5. Check "Cached images and files" and uncheck all other items
6. Verify that
nothing other than "Cached images and files" is checked, then click the "Clear
now" button
■ Google Chrome
1. Hover over "More tools" in the "…" menu on the
menu bar, then click "Clear browsing data" from the menu that expands to the side.
2. Select a time
range such as "Last hour" or "All time."
3. Check "Cached images and files" and
uncheck all other items.
4. Make sure nothing other than "Cached images and files" is
checked.
5. Click the "Clear Data" button.
■ Mozilla Firefox
1. Click "Settings" in
the "Tools" menu on the menu bar.
2. Select "Privacy & Security" from the menu.
3.
Click the "Clear Data" button under the "Cookies and Site Data" section.
4. Check
"Cached Web Content" and uncheck all other items.
5. Make sure nothing other than “Cached Web
Content” is checked, then click the “Clear” button
■ Safari
1. Click “Preferences” in the “Safari”
menu on the menu bar
2. Select “Advanced” from the menu and check “Show Develop menu in menu bar”
3. The
“Develop” menu will appear in the menu bar; select “Empty Cache” from the “Develop” menu
[For Smartphones]
● For Android devices
1. Tap "Settings" from the menu icon.
2. Tap
"Advanced" > "Privacy" > "Clear browsing data."
3. Under "Clear data
for: " Select the time range to clear from the drop-down menu.
4. Check the "Cached images and
files" checkbox.
5. Tap "Clear Data."
● For iPhone
1. From the Home screen,
select "Settings" > "Safari."
2. Tap "Advanced" > "Website
Data."
3. Select "Remove All Website Data" and tap "Remove."